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FAQ

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Frequently Asked Questions

Can I make additional contributions to my super?

Yes, you can make additional voluntary contributions to your super. However, there are caps on how much you can contribute without paying extra tax. Contributions can be made from pre-tax income. 

How do I access my super benefits?

You can access your super benefits when you retire or turn 65 years old. There are also some circumstances where you can access your super early, such as severe financial hardship or specific medical conditions..

How do I choose a super fund?

You can choose which super fund you’d like your contributions paid into. It’s important to consider the fund’s performance, fees, and investment options. The ATO also provides a YourSuper comparison tool to help you compare basic superannuation accounts.

What if my employer is not paying the correct super?

If you suspect your employer is not paying the correct amount of super, you should first talk to them. You can contact the Australian Taxation Office (ATO) for assistance if the issue isn't resolved. They can help you determine if you’re eligible for super guarantee contributions and whether your employer is paying the correct amount.

How do I save super?

For most people, super is accumulated through contributions made by their employer, known as the ‘super guarantee’. Your employer pays these contributions on top of your salary and wages. The super guarantee rate is set by law and is gradually increased over the years.

What is superannuation?

Superannuation, often referred to as ‘super’, is money set aside by your employer over your working life for you to live on when you retire. It’s a long-term investment that grows over time, and you can only withdraw it under certain circumstances, such as retirement12.

How are fees and pricing structured for your services? 

Our pricing is designed to be transparent and value-driven in Australia. For detailed pricing information and to find a plan that fits your financial needs, please contact us directly for a consultation.

Can you explain your outsourcing solution?

With outsourcing, we seamlessly integrate into your daily operations, optimizing financial processes. Consider us an extension of your team, handling tasks efficiently.

What does your advisory service entail?

Our advisory services guide businesses through transformations. Whether it’s strategic planning, growth initiatives, or financial decision-making, we provide expert insights.

 How does your accounting service work?

Our dedicated experts manage your accounting needs, maintaining transparency and accuracy in financial records. From bookkeeping to financial statements, we’ve got you covered.

What tax services do you provide?

Our tax services cover comprehensive compliance, ensuring accurate and timely annual returns. We handle everything from individual tax returns to business tax planning.

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